Building Resiliency in the Workplace |
- Encourage intrinsic motivation. That is, encourage your employees to get into and take ownership of their work. This will be hard if you tend to be a very detail-oriented manager (or a "micromanager"). It means that you let them be creative and explore ways to do their work. It means allowing them to try things and fail without punishing them. Ultimately though, your end product will be very good because your employees will be doing their best work.
- Be predictable. Keeping employees on edge by being unpredictable is only a power trip and erodes the cohesiveness of your team. Being predictable builds stability into your work environment.
- Communicate respect to employees apart from job performance. Let them know that you value them not only for the work they do, but as human beings also.
- Appropriately respond to stressed employees: Support and Accountability. Offering encouragement and perhaps temporarily altering work schedules or workloads can be helpful to an employee, but its important for the employee to be responsible to you for how and when he/she is going to resolve the problem.
- Make sure your employees have the resources and time they need to do the job right. Nothing is more frustrating than having to accomplish a task without the materials, money, time, support, etc. needed to do it.
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