Employee Assistance Counseling

COVID-19 Updates

We are excited to share that copays for e-counseling through your insurance carrier are currently being waived during this period of high volume. The following mental health telemedicine options are available for University of Arizona employees:

Please NOTE: All dependents covered by your health plan are also eligible for telemedicine counseling services. If your carrier is not listed above, please contact your insurance company to learn your options.

Life & Work Connections is not offering tele-counseling at this time.

Crisis Resources

If you or someone you know is an immediate suicidal crisis or emergency, call 911.

Ask for a crisis intervention trained, or CIT, officer.

In Tucson:

You can also call Community Wide Crisis line: 520-622-6000 or 1-866-495-6735.

You can also walk in to the Crisis Response Center located at 2802 E. District St. (south of Ajo Way and Country Club); open 24 hours a day, 7 days a week.

In Phoenix:

Call the Crisis Response Network Maricopa Crisis Line: 602-222-9444 or 1-800-631-1314.

One of the benefits available to eligible University of Arizona employees is up to six free counseling sessions per year, per concern. A licensed professional counselor can provide short-term counseling services, or offer outside referrals if you prefer. Short-term counseling can help you address such issues as

  • Stress management/burnout
  • Adjustment to life changes
  • Grief and loss
  • Communication skills
  • Depression and anxiety
  • Low self-esteem
  • Relationship difficulties (personal or at work)
  • Work/life balance
  • Self-care/setting boundaries
  • Substance abuse assessment and referral

Call (520) 621-2493 to schedule an appointment

Session Information


Available: Monday–Friday, 8:00 a.m.–4:00 p.m.

Location: All sessions are held at our Life & Work Connections office. We validate parking in the Tyndall Garage.

Length: Sessions are 50 minutes in length (please arrive 15 minutes early before your first session).


Meet Your Employee Assistance Counselor