Need help or resources to better manage stress, burnout, or anxiety? Life can be full of challenges, and we all need support handling them sometimes. Getting connected to ComPsych is one way Life & Work Connections can help you get things back on track.
Free Confidential Counseling Through ComPsych
With 1:1 counseling, Huddles, and self-guided resources, a path is available to continue your wellness journey. Free, confidential, short-term counseling is available to all benefits-eligible employees nationwide, their dependents, and members of their households through ComPsych.
Get Connected with ComPsych
1:1 Counseling
This support includes:
- Up to 12 counseling sessions per issue per year with a licensed counselor.
- Extended appointment times, including evenings and weekends as available.
- A diverse, statewide network of licensed providers allows you to select a provider who meets your cultural, clinical, and location preferences.
- A range of service modes, including in-person, phone, video, and chat options.
- English- and/or Spanish-speaking counselors and translation services for other languages.
Huddles
This support includes:
- Virtual groups led by ComPsych licensed providers and certified well-being coaches.
- 30- to 50-minute sessions offered multiple times monthly.
- A wide range of well-being topics such as Self-Care and Resiliency Building, Improving Sleep, Coping with Parental Guilt, and Relaxation Techniques.
- Small-sized groups for an engaging and interactive experience.
Self-Guided Resources
This support includes:
- Personalized plans through tabs such as Connect Me, Guide Me, and Assess Me.
- Browse All Services tab that allows for instant access to all ComPsych services.
- 24/7 365 access to resources available to you anytime.
- Short on-demand trainings ranging from 5-10 minutes.
- Wide range of resource types including articles, an assessment, digital toolkits, and more.
How to Get Started
Options to Get Counseling
With many ways to get started, ComPsych offers a way to connect that can better fit your life and needs.
Speak with an expert today.
- Talk with an Expert - Call 855-511-9855 (TTY: 800-697-0353) to receive 24/7 access to support.
- Video Call or Chat with an Expert - Create or log into your account, then select Connect Me Now.
Use the self-guided Find a Therapist option.
- The Find a Therapist feature allows you to locate a therapist after answering a few questions online. Use this option if you want to select from a list of therapists.
Create or log into your GuidanceResources account.
Go to guidanceresources.com
- Click I am a first-time user
- Enter Company/Organization Web ID: HN8876C
- Enter a Username and Password
Download the GuidanceNow app from Google Play or the App Store.
Frequently Asked Questions
When you call, you will speak with a Guidance Consultant, a master’s- or PhD-level intake counselor who will collect some general information about you and discuss your needs. The Guidance Consultant will provide the name(s) of a counselor(s) who can assist you. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit.
Yes, utilizing Employee Assistance Counseling is strictly confidential. No identifiable information about your participation in the program is provided to your employer.
For routine matters, individuals should be offered an appointment within 5 -7 business days from the day the referral was given. The average time to an appointment is 3 days.
Yes, you can request a specific provider. If that provider is within the network, you can get a referral to that provider. Please note, it does not guarantee the provider has an opening.
ComPsych is constantly expanding its network of providers. If there is someone you would like to see added to the network, please contact Life & Work Connections at lifework@arizona.edu. There is no guarantee a provider can be added, but the university will explore with ComPsych what is possible.
You can call ComPsych and request a different provider. If you have had to consult ComPsych several times for a provider, please contact our office so we can assist.
Yes. You can also access counseling for anxiety, depression, stress, grief, loss , life adjustments and any other emotional well-being needs.
Yes, they are eligible.
They also have access to Counseling & Psych Services (CAPS) if they pay the health and rec student fee. Co-pays for CAPS services may apply. CAPS offers a student discounted rate as an option for all students, but if cost is a barrier for you, please call CAPS at 520-621-3334.
Yes. Employee Assistance Counseling is a confidential benefit for employees, their dependents, and members of their households through ComPsych.
Services renew a year from the time of your first appointment. If you have a new issue, you can get new 12 sessions before the end of the year. ComPsych provides short-term, solution-focused counseling, and some issues may require longer-term care or a higher level of clinical care, available through your behavioral health benefit in your medical plan.
If you experience any difficulty in using these methods to initiate your service request, please reach out to Life & Work Connections at 520-621-2493 during business hours M-F, 8 AM – 5 PM.
Along with access 24/7 by calling 877-327-2362, you can also use the Send a Question feature on GuidanceResources Online to email a request or the Chat feature when available.
To use the web portal, you need to create an account. Here's how:
- Go to guidanceresources.com
- Click I am a first-time user
- Enter Company/Organization Web ID: HN8876C
- Enter a Username (must be 6 characters and no spaces) and Password
- Optional: Download the app from Google Play or the App Store.
Contact Us
Have questions about this program?
Connect with the Life & Work Connections Team
Phone: 520-621-2493
Email: lifework@arizona.edu
Have questions about your benefits?
Connect with the HR Solutions team
hr.arizona.edu/contact-us